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Digital Operative Inc

Senior Project Manager

Project Management – San Diego, California
Department Project Management
Employment Type Full-Time
Minimum Experience Experienced

Digital Operative is growing full-service digital marketing agency in search of an experienced Senior Project Manager who can handle multiple tasks & priorities in a fast, ever changing agency environment. The Senior Project Manager will be involved throughout all operational points of projects from client communication, to phase handoff, to launch. 

We're looking for folks that share the same values, want to be a part of something that is growing and love bringing award-winning user experiences to life for customers. We want to design and build beautiful, smart websites. We're looking to people on who are excited about their craft to be part of our DO family. We love what we DO and want to find the right people to be part our DO crew. 

What the day to day looks like: 

  • Facilitate, manage, and maintain timely and effective communication across teams including senior team members, clients and 3rd parties 
  • Serve as the lead voice on projects, driving the early clarification and documentation of strategic & technical requirements, conceptualizing and explaining complex ideas clearly, managing expectations, and exhibiting transparency 
  • Identify and assemble experts and stakeholders needed to refine and clarify requirements 
  • Juggle the responsibility of serving as the voice of client interests to the Digital Operative team, with serving Digital Operative by focusing on the promised scope and budget, avoiding scope creep, and processing change orders where applicable 
  • Educate, or identify experts needed to educate the client on Digital Processes as they relate to waterfall eCommerce builds, agile support contracts, and deployment processes 
  • Works with cross-functional team members, ensuring projects get delivered on-time and on-budget 
  • Develop project schedules and budgets based on client’s goals, scope of work, and available resources 
  • Triage new tasks and help to prioritize based on severity, contractual obligation, and team workload 
  • Produce timely weekly and monthly project reports in accordance with the company’s standards 
  • Proactively inform upper management of any issues or delays related to project 
  • Applies Digital Operative’s methodologies & processes to enforce project standards 
  • Contribute to the agency's set of methodologies and best practices as it pertains to project lifecycles 

Who we are looking for: 

  • Constantly looking for new and better ways to accomplish tasks and processes

  • Self-starter, proactive, deadline driven, hands on team player

  • Detail oriented and punctual with all work you own and touch

  • Passion to learn the newest web technologies and design principles.

  • Must be highly-motivated

  • Able to work autonomously and keep on deadline

  • Looking for a team player
  • Must love dogs.. or at least be fond of them in the office!

Must-have Skills: 

  • 4-6 years experience as a Project Manager within a deadline-driven agency or tech startup environment, with multiple eCommerce projects driven from initiations through close-out 
  • 2+ years experience within e-commerce related work, especially with Magento or Shopify. 
  • Very comfortable with user experience, eCommerce, and web development terminology and processes, with experience managing responsive web projects, back-end integrations, as well as mobile, social, SEO/SEM/Retargeting campaigns, etc 
  • Established track record of being accountable for the execution, management and quality of multiple complex eCommerce projects from initiation to close-out, ensuring client satisfaction, meeting milestones, and delivering within the approved budgets. 
  • Excellent written and verbal communications skills; Experience creating detailed project requirements documentation through discussions and meetings with internal project team members across all departments and client stakeholders 
  • Self-starter, proactive, deadline driven, hands on team player 
  • Passion to learn the newest web technologies and design principles 
  • Proficiency with MS Project, MS Office or other industry standard software 
  • Familiarity using Mavenlink, ActiveCollab, Trello, Jira, or other online project management tools.
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  • Location
    San Diego, California
  • Department
    Project Management
  • Employment Type
  • Minimum Experience
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